Client Relationship Executive

As a Customer Service Partner, a typical day might include the following - Congratulate a customer on winning industry recognition. - Call a customer located in Europe and walk her through new features on our Platform. - Offer a New Canadian customer an advice on how they can get results faster by providing all the needed details while placing the orders. - Send a customer direction on how they can view the status of an orders using portal - Iron out a billing issue for a American customer - Chat with Neeyamo's software development team about how a new feature in the platform can improve customer experience - Have a call with an Indian Retail Giant and understand their pain areas in current package that we offer them. - Create an analytics report that gives insight about what kind of issues our customers have faced this month.