Job Highlights- Interact with customers via phone, email, online chat, in person, social media • Resolve customer problems and complaints • Answer any questions a customer has • Take payments • Setup and resolve problems with customer accounts • Provide price information • Handle inquiries about deliveries • Verify customers • Keep records of customer interactions and transactions • Engage with customers • Direct unresolved issues to a different department if needed • Communicate and coordinate effectively with internal departments • Provide customers with information on any open orders and invoices • Maintain customer database • Follow company process accurately and efficiently Interested candidates please mail on careers@khoj.city
Our organization is about bridging the gap between the people and their city. We celebrate the special and unique things about a city's heritage. We are an e-commerce startup and a bunch of young and energetic people who are culturally connected with their roots.
What we offer • Growth opportunities • Work life Balance • An amazing work culture • Flexible timings • Working directly with seniors Free pick up & Drop from Pari chowk