- Ensure best in class clinic experience (Waiting at clinic, post consulting process etc.) - Perform cycle count of in-clinic medicines and liaise with stockist for any replenishment - Troubleshoot any issue witnessed at checkout - Follow up on wait time per patient in clinic and ensure movement of que to keep Wait time minimum (Adherence to FCFS) - Settle accounts with Doctor, Lab and pharmacy. Check and audit invoicing to ensure ZERO discrepancy
With rise in healthcare problems & un-ethical services prevailing in the industry, the patients are worst hit on the pocket and peace of mind, body and soul. We hear news of patients suffering by the hands of esteemed healthcare institutions following improper diagnosis or un-ethical medical practices which causes trauma and un-planned expenses. And we must not forget the non-regulated referrals or commissions between doctors and pharmaceuticals companies & laboratories. At Actern, our aim is to – Provide one stop solution for patients and doctors, to ease and minimize the process & time from consultation to healing. Thus, giving back society a healthy mind and body. Eliminate the multiple stops, that patients need to visit, and non-regularized & un-ethical practices, to get complete healthcare facilities for minor/ non-serious conditions. Save the time, effort, and money of the patients by bringing doctors, Laboratories, and Pharmacist under one entire umbrella or with the well managed network of health experts. Act as a catalyst, by creating database pertaining to patients and doctors, the diagnosis, the reviews, after care, and many more. Arctern is making a brand equity that stands on the trust of a generation that is expected to spend on healthcare on an unprecedented scale. What drives us is the desire to remove the fear and dearth of trust that inhibits a lot of people from securing the healthcare they deserve. A start-up backed by the founders of successful ventures - Printvenue and Foodpanda, the visionaries are now targeting healthcare industry to bring revolution with a team of individuals who relate with our vision and are willing to devote themselves to creating infrastructure that not only accommodates their personal goals but also the vision of the organization as a whole. It goes without saying that the roles would not be very streamlined and the objectives would not be just presentations and reports. The work would be grueling and you might be on your toes most of the time. But we won’t like our team to be anything else. We thus promise you a mind-opening, challenging & interesting and successful ride and exposure that will not only grill you, but also shape you into someone who will not be afraid of challenges. Let us embark on this journey as a company of soldiers, not just professionals. Team Arctern
Free snacks, Casual Wear and Great Learning from Co-Founder of Foodpanda and Printvenue.